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FAQ

  • Could you provide the gym turf installation guidance and related installation accessories?

    Yes, sure.
    You can download the 
    Grace Grass Gym Turf Installation & Maintenance Guidance here.
    Grace Grass Gym Turf Installation &Maintenance Guidance.pdf

    For the quotation sheet of installation accessories, please contact with us freely.



  • How to clean the artificial turf gym?

    Usually you can use a vacuum cleaner (with brush) to clean the gym turf or use the wet (not too wet) mop to scrub the artificial turf gym when it gets dirty.
    For outdoor gym turf with good drainage system, you can also rinse the lawn with water and let it dry naturally.
    Don’t allow food, chewing gum, chemicals, very hot materials or sunflower seeds in the gym astro turf flooring area.

  • What are your main products?

    We are the Pioneer Manufacturer of Gym Turf and Ski carpet in China and we also produce Baseball Hitting Mat, Padel Grass, the other Artificial Landscaping grass, Sports Grass, Pet grass, Table runner. 
    With a strong supply chain in China, we can help you to save time and money in seeking for other artificial grass Installation Accessories, like Joint Tapes, Glue, U-shape Nails, Rubber Granules, Artificial Grass Brush and so on.  If you buy artificial grass from us, we can supply the related artificial grass Installation Accessories at a low price.

  • What are the differences between SBR Latex and PU foam pad backing?

    SBR latex is a layer of glue coated on the backing of gym turf to lock the fibers. PU foam pad is made of a foam material which provides a more "cushiony," softer feel when walking on the turf. The PU foam pad can vary in thickness and typically comes in 5mm, 10mm. 
    Gym turf with PU foam pad will be more expensive.

  • Is the padel court turf drainable?

    Our Padel court turf has drainage holes on its backing, so it could drainge the rain water easily if used outdoor.
    drainage hole

  • How much does a baseball hitting mat cost?

    Our baseball hitting mat pricing varies by the type, size, design and quantity.
    Kindly contact us with your detailed requirements, so we could quote you with an exact price.
  • How about your after-sale services?

    Any inquiry will be replied in 12 hours. Timely and professional service all the time.
    As a responsible supplier, each of our client's order is executed wholeheartedly.
    If the cooperation fails due to the reasons from Grace Grass in the process, such as quality problems, delivery delay, we will not hesitate to take problems to the end!

  • What ground base should we prepare for your dry ski carpet installation?

    The ground base for dry ski carpet installation should be hardened and smooth. It could be concrete, metal frame with steel plates for long time use OR wooden floor for temporary use.
  • Could you put my brand logo on the gym turf?

    Sure. Please kindly send us your logo file, so our designer could help to check and make the design for your confirmation.
  • Do I need to monitor the silica load and perform maintenance?

    A correct maintenance of the padel grass as well as a fair load of silica will mark the durability of our padel grass, it is vitally important to keep the fiber raised with the right load of silica to carry out progressive wear without breakage.
  • What are the usage areas of Tennis Padel artificial turf?

    It is suitable for Padel court, as well as tennis, golf, basketball, volleyball and soccer games.
  • How is synthetic turf tennis court maintenance and repair done?

    It should be brushed periodically, if there is any deformed, it should be properly removed and replaced with a new one.
  • What payment terms do you accept?

    We prefer payment in USD or CNY by T/T and L/C.
    For common models, we would like 30% deposit before production and balance paid before delivery or against copy of B/L.
    For custom models, we would like 50% deposit or even 100% payment before production.
    If you require any other payment terms, please talk with us freely.

  • Can you send me a sample of artificial turf for gym?

    Yes, we can send you free small samples (normally 30x30cm/pc) for checking the quality.
    For a custom sample, we will charge for some sample fees, but dont worry, we will refund you once you place bulk order to us. 
    Meanwhile, freight charge needs to be paid by your side first.
    We supply totally free sample service to our repeat customers only.

  • How many years will be the gym floor turf guaranteed?

    Normally 2 years are guaranteed for gym floor turfs. But usually its service time could be longer than 3 years.
  • Could you put my brand Logo on the gym indoor running track?

    Sure. Please kindly send us your original Logo file, so our designer could help to check and make the design for your confirmation.
  • What is your MOQ for athletic gym turf?

    MOQ for our stock models: 1 pc only;(there may be different sizes.)
    MOQ for plain color and gym turf with track lines in the basic colors we have: 500sqm;
    MOQ for plain color and gym turf with custimized color: 1000sqm;
    MOQ for gym turf with customized design: 1sqm
    MOQ for gym turf with PU foam pad underlay: 200sqm
  • Can we put heavy things on the gym turf for sale?

    Grace Grass gym turf for sale is not set up to withstand the pressure of chairs, tables, or high heel shoes. Vehicles are not recommended on it either. Place plywood or heavy plastic over it to protect it whenever required.
  • What kind of ground should we prepare for installing a gym grass turf?

    The ground for installing a gym grass should be smooth, hardened and clean.
    Concrete ground, rubber mat flooring, wooden flooring are suitable for the indoor gyms, home gym and garage gym.
    Concrete or asphalt ground with good drainage system are suitable for the outdoor gyms.

  • Is the glue necessary for installing the gym turf rolls?

    For installing the gym turf without PU foam pad underlay, we suggest to use glue to fix the turf on the ground.
    For the padded gym turf, glue is unnecessary. Because the turf has heavy weight and slip-resistant backing, so it wont move. And when you dont want to use it, you can roll it up directly.

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